Clinical Office Admin Specialist — Scheduling & Records

125 Advocate Health and Hospitals Corporation; Grayslake (IL); On-site; USD 59,600,000 - 89,401,000; Part time

Job summary

Advocate Health is seeking a part-time Administrative Assistant for Rehabilitation Services in Illinois. This 20-hour-per-week role supports scheduling, billing, and patient communications, with benefits eligibility.

Responsibilities include greeting patients, data entry, calendar management, meeting coordination, and data reporting. A high school diploma and ~1 year of scheduling/clerical experience are typical requirements. Proficiency in Microsoft Office is preferred.

Qualifications

• High School Graduate required.
• Typically 1 year of scheduling, customer service, and administrative/clerical support experience.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Collects insurance co-payments and responds to routine information requests.
• Schedules and maintains calendar of appointments, meetings, and travel.
• Coordinates agendas, site selection, food/beverage arrangements, AV setup, and document prep.
• Enters information into computer system and coordinates patient appointments.
• Answers and screens calls, triages clinical calls, and resolves problems.
• Assembles, copies, and releases patient medical records; interfaces with Medical Records.

Skills

Customer service

Communication

Organization

Education

High School Graduate

Tools

Microsoft Office

Excel

PowerPoint

Access

Word

Job description

Advocate Health is seeking a part-time Administrative Assistant for Rehabilitation Services in Illinois. This 20-hour-per-week role supports scheduling, billing, and patient communications, with benefits eligibility.

Responsibilities include greeting patients, data entry, calendar management, meeting coordination, and data reporting. A high school diploma and ~1 year of scheduling/clerical experience are typical requirements. Proficiency in Microsoft Office is preferred.