Healthcare Front Desk Specialist - Onsite & Scheduling

Advantage Technical; Chicago (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

Health Savings Account (HSA)

AD&D Insurance

Job summary

Advantage Technical is seeking a Medical Department Receptionist in Chicago, IL. This fully onsite temporary role supports daily administrative operations in a busy workplace health office, handling front desk duties, patient and employee records, scheduling, and confidential documentation.

Ideal candidates have strong customer service, clerical and Microsoft Office skills, with excellent organization, multitasking, and professional communication.

Qualifications

• High School Diploma or GED required.
• Previous clerical, administrative, receptionist, or front office experience.
• Proficiency with Microsoft Office applications.

Responsibilities

• Serve as front desk point of contact for the Medical Department.
• Answer, screen, and route calls with excellent customer service.
• Maintain, organize, file, and retrieve medical and employee records.
• Assist with FMLA paperwork collection, processing, and record management.
• Schedule MRI appointments and coordinate follow-up visits.
• Process medical record requests, subpoenas, and documentation while maintaining confidentiality.
• Maintain logs for incoming, outgoing, and transferred records.
• Verify physician statements and support employee-related documentation requests.
• Order office and clerical supplies and maintain inventory levels.
• Coordinate facility-related requests and assist with general office operations.
• Keep work areas organized and ensure smooth day-to-day administrative support.

Skills

Customer service

Organizational skills

Multitasking

Professional communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Advantage Technical is seeking a Medical Department Receptionist in Chicago, IL. This fully onsite temporary role supports daily administrative operations in a busy workplace health office, handling front desk duties, patient and employee records, scheduling, and confidential documentation.

Ideal candidates have strong customer service, clerical and Microsoft Office skills, with excellent organization, multitasking, and professional communication.