Clinical Navigator - Rehab Referrals & Patient Care

PAM Health Specialty and Rehabilitation Hospital of Covington; Humble (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

PAM Health is seeking a Clinical Navigator to serve as the face of the hospital, guiding patients and families through the rehab journey and strengthening referral partnerships.

You will work closely with the Director of Business Development and admission staff to optimize referrals and admissions, coordinating with nursing and other care teams to deliver seamless patient experiences.

Qualifications

• Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Cultivates referral relationships, manages assigned territory, and completes patient assessments.
• Makes sales contacts as well as analysis of referral and admission data from assigned territory.
• Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.
• Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction.
• Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Education

Degree in a health-related field

Job description

PAM Health is seeking a Clinical Navigator to serve as the face of the hospital, guiding patients and families through the rehab journey and strengthening referral partnerships.

You will work closely with the Director of Business Development and admission staff to optimize referrals and admissions, coordinating with nursing and other care teams to deliver seamless patient experiences.