Clinical Navigator: Rehab Referrals & Care Coordination

PAM Health Specialty and Rehabilitation Hospital of Covington; Blackiston Mill (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

PAM Health Specialty and Rehabilitation Hospital of Covington is seeking a Clinical Navigator to cultivate referral relationships, manage a designated territory, and perform patient assessments. You will work closely with the Admissions Manager, nursing staff, and other stakeholders to improve referral conversion and overall patient experience.

The role emphasizes collaboration, program development feedback, and building strong relationships with physicians, families, and payers to support

Qualifications

• Marketing experience preferred in rehabilitation/LTACH settings.
• Experience building referral networks and managing key relationships.

Responsibilities

• Cultivates referral relationships and manages assigned territory.
• Completes patient assessments and analyzes referral/admission data.
• Collaborates with admissions and nursing staff to facilitate referrals and admissions.
• Provides feedback for program development and quality improvement in customer service and satisfaction.
• Maintains relationships with stakeholders including patients, families, physicians, discharge planners, case managers and payer reps.

Skills

Marketing experience

Referral development

Relationship management

Negotiation

Education

Health-related degree

Current licensure (nursing/therapy)

Job description

PAM Health Specialty and Rehabilitation Hospital of Covington is seeking a Clinical Navigator to cultivate referral relationships, manage a designated territory, and perform patient assessments. You will work closely with the Admissions Manager, nursing staff, and other stakeholders to improve referral conversion and overall patient experience.

The role emphasizes collaboration, program development feedback, and building strong relationships with physicians, families, and payers to support