Clinical Front Desk Scheduler | Patient Access & Admin

Pinnacle Clinical Research- A Summit Solution; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Medical, dental, vision, long-term/dis

Short-term disability

FSA and life insurance

3 weeks of paid time off

14 paid company holidays

Scrub voucher

Job summary

Summit Clinical Research Solutions seeks an administrative professional to perform a wide range of clerical and office support duties for the department and directors. You will assist with scheduling, communications, and document management in a clinical research setting.

The role requires strong organization, multitasking, and professional communication. Familiarity with HIPAA and MS Office is preferred; bilingual Spanish is a plus.

Qualifications

• High school diploma or GED; 1–2 years related experience or training; medical office administration and clinical research preferred.

Responsibilities

• Answers, screens, and transfers inbound phone calls.
• Receives and directs visitors and clients.
• General clerical duties: photocopying, faxing, mailing.
• Maintains electronic and hard copy filing system.
• Retrieves documents from filing system.
• Oversees requests for information and data.
• Resolves administrative problems and inquiries.
• Prepares work/school excuse documents.
• Prepares and modifies documents: correspondence, reports, memos, emails/Team's messages.
• Schedules and coordinates meetings, appointments, conference room availability.
• Maintains office supply inventory.
• Coordinates maintenance of office equipment.
• Call the patient to confirm next day’s appointments/procedures as needed.
• Schedules procedure visits and Fibroscan appointments.
• Utilizes CRIO for scheduling visits and texting patients.
• Reviews visit schedules for room/resource availability.
• Follows HIPAA guidelines.

Skills

Spanish

Communication

Organization

Teamwork

Multitasking

Confidentiality

MS Office

Scheduling

Problem-solving

Education

GED/High School Diploma

Tools

Microsoft Outlook

CRIO Scheduling

Job description

Summit Clinical Research Solutions seeks an administrative professional to perform a wide range of clerical and office support duties for the department and directors. You will assist with scheduling, communications, and document management in a clinical research setting.

The role requires strong organization, multitasking, and professional communication. Familiarity with HIPAA and MS Office is preferred; bilingual Spanish is a plus.