Clinic Front Desk & Scheduling Specialist

Pinnacle Clinical Research; Dallas (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401k

Medical, dental, vision, disability, F

3 weeks of paid time off

14 paid company holidays

Scrub voucher (specific positions)

And more!

Job summary

Summit Clinical Research Solutions is seeking a Front Desk Scheduler in Dallas, TX. The role supports Clinical Operations with administrative tasks, patient scheduling, and communications to ensure smooth departmental operations.

Responsibilities include phone screening, visitor reception, filing, scheduling visits, and maintaining office supplies while following HIPAA guidelines. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED with 1–2 years of related experience preferred.
• Knowledge of medical office administration and clinical research is a plus.
• Fluency in Spanish is preferred.

Responsibilities

• Answers, screens, and transfers inbound phone calls.
• Receives and directs visitors and clients.
• Performs general clerical duties including photocopying, faxing, and mailing.
• Maintains filing systems and retrieves documents.
• Schedules and coordinates meetings and conference room availability.
• Calls patients to confirm next day’s appointments or procedures.

Skills

Spanish language preferred

Excellent communication

Organizational skills

Multitasking

Confidentiality

Team player

Professional demeanor

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

Summit Clinical Research Solutions is seeking a Front Desk Scheduler in Dallas, TX. The role supports Clinical Operations with administrative tasks, patient scheduling, and communications to ensure smooth departmental operations.

Responsibilities include phone screening, visitor reception, filing, scheduling visits, and maintaining office supplies while following HIPAA guidelines. Strong communication and organizational skills are essential.