Clinical Engineering Business Office Leader

Endeavor Health; Skokie (IL); Presencial; USD 81.000 - 126.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual increases based on performance

Career pathways for growth and dev

Medical, dental, vision options

Tuition reimbursement

Free parking

Wellness program

Savings plan

HSA options

Retirement with company match

Paid time off and holidays

Community involvement opportunities

Descripción de la vacante

Endeavor Health is seeking a Manager, Clinical Engineering Business Office in Skokie. The role leads daily Business Office operations, from call-center management to vendor coordination, and owns the invoice-reconciliation process ensuring timely payments.

The ideal candidate brings 5+ years in healthcare operations leadership, 2+ years of staff supervision, and a Bachelor's in Business (Master’s preferred). Proficiency in PowerPoint, Excel, and data analytics is required.

Formación

• Education: Bachelor's degree in Business or related field. Preferred: Master’s degree in Business or related field.
• Experience: 5+ years in a healthcare setting in a lead role for operations support, 2+ years leading staff.
• Knowledge: Basic accounting concepts; proficient in PowerPoint, Excel (functions and formulas), and data-analytics platforms.
• Skills: Excellent project management; ability to perform basic financial analysis; strong verbal, written, and presentation skills; strong multi-tasking and time management.
• Abilities: High autonomy and self-motivation; advanced problem-solving; customer-focused with urgency and ownership; able to manage complex issues, build strategic relationships, and lead the team by example.
• Technical: Microsoft Office and Data analytics platforms

Responsabilidades

• Lead the day-to-day Business Office operations: call-center management, parts sourcing, on-call scheduling, and vendor coordination for the CE answering service
• Own the CE invoice-reconciliation process — set service levels for match-exception resolution and payment timeliness, monitor the team's throughput and accuracy, and resolve escalated exceptions with Finance and Accounts Payable
• Define, report, and be accountable for Business Office service levels — speed of dispatch, work-order processing time, invoice-payment timeliness, and customer satisfaction — and drive continuous improvement against them
• Partner with CE leadership to identify standardization opportunities and improvement initiatives for work-order intake, dispatch, and related processes
• Oversee creation and updates of policies, procedures, and guidelines for regulatory and accreditation compliance and operational improvement
• Engage with CE leadership and the Clinical Engineer on cross-functional projects that overlap with Business Office functions
• Perform full HR responsibilities for the Business Office team: hiring, coaching, performance management, compensation, promotions, corrective action, and terminations

Conocimientos

PowerPoint

Excel

Data analytics

Project management

Financial analysis

Verbal communication

Written communication

Time management

Educación

Bachelor's degree in Business or related field

Master’s degree in Business or related field

Descripción del empleo

Endeavor Health is seeking a Manager, Clinical Engineering Business Office in Skokie. The role leads daily Business Office operations, from call-center management to vendor coordination, and owns the invoice-reconciliation process ensuring timely payments.

The ideal candidate brings 5+ years in healthcare operations leadership, 2+ years of staff supervision, and a Bachelor's in Business (Master’s preferred). Proficiency in PowerPoint, Excel, and data analytics is required.