Clinical Dept Admin

Texas Tech University - Health Sciences Center; Lubbock (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Plans

Paid Time Off

Retirement Plans

Wellness Programs

Certified Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center is seeking an experienced administrative leader to manage day-to-day operations of a clinical department and supervise staff. The role involves coordinating scheduling, reporting, budgeting, and credentialing across multiple clinics and payors.

You will ensure efficient workflows, timely invoices, and adherence to policies while working with senior clinical leadership to support patient care and departmental goals.

Qualifications

• Bachelor's degree in health care administration or business-related area.
• Two years of progressively responsible administrative and supervisory experience.
• Working knowledge of budgeting, accounting, recordkeeping, and business writing; ability to communicate effectively.

Responsibilities

• Provide direct supervision to department staff personnel and manage day-to-day administrative operations.
• Coordinate administrative and operational support for SWAID services, scheduling, documentation, reporting, and communications.
• Prepare monthly operational reports and invoices (EAP, UMC, CPWE) and ensure timely submission.

Skills

Budgeting

Accounting

Recordkeeping

Business writing

Effective communication

Education

Bachelor's degree in health care administration or business-related area

Job description

Introduction

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellentbenefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positiveenvironment where you can develop and thrive? Join us as wechange the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visapetitions in accordance with the directive issued by GovernorAbbott. Approval from the Texas Workforce Commission is required.On a limited, case-by-case basis, the institution may also sponsoreligible individuals for change-of-status or change-of-employerpetitions for qualifying positions. TTUHSC will not pay the$100,000 fee, if applicable.

Position Description

Employees in this position are responsible for managing theday-to-day administrative operations of a clinical department.Persons in this position must exercise a high degree of initiativeand independent judgment, and should have a general knowledge ofHealth Sciences Center policies and procedures as they relate todepartment financial management and personnel administration.Provide direct supervision to department staff personnel. Work isperformed under usual office conditions; deadlines, meetings andmaybe some travel. Additionally, work requires considerable contactand coordination with HSC administrative officials, administrativepersonnel of other departments and units, granting agencies, otherinstitutions, and government organizations.

Major/Essential Functions

• Coordinate administrative and operational support for SWAIDservices, including staffing coordination, scheduling,documentation, reporting, and communication with internal andexternal partners.
• Coordinate and review faculty and resident PTO requests toensure appropriate clinical coverage and continuity of patientcare.
• Manage and coordinate EPIC template builds and schedulemaintenance for SWAID, Adult Psychiatry, and Health & Wellnessclinics, including faculty and resident schedules, and providescheduling support for EAP as needed.
• Coordinate clinical operations and reporting for AdultPsychiatry, Health & Wellness, and SWAID clinics, withresponsibility for referral workflows, clinic schedule utilization,patient access, and front-desk process compliance.
• Manage Amion for UMC, CCH and CMC schedules (updated box callschedule) for all faculty leave requests and coverage.
• Manage the department's patient no-show monitoring andnotification process, including daily review of no-shows, issuanceof warning letters, coordination with faculty regarding potentialdischarge, completion of approved termination processes, and weeklyreporting to the Senior Clinical Administrator.
• Help facilitate/coordinate department events (resident, lightin the darkness, suicide prevention walk, etc.)
• Job duties include tasks as assigned by the Senior ClinicalAdministrator and Department Chair
• Manage assigned administrative responsibilities, projects, andrecurring deadlines to ensure departmental operational needs arecompleted accurately and timely.
• Prepare, complete, and distribute required monthly operationalreports and invoices, including the EAP Invoice, UMC Invoice, andCPWE Report, ensuring accurate and timely submission to theappropriate team members.
• Review clinical schedules on the provider productivity reportto review monthly with the supervisor.
• Review clinical schedules for SWAID on the providerproductivity report to review monthly with the supervisor.
• Serve as the designated administrative coordinator for SWAIDoperations and ensure required meetings, communications, reporting,and administrative workflows are consistently maintained.
• Maintain consistent communication with the Senior ClinicalAdministrator regarding clinic operations, outstanding issues,priorities, and assigned responsibilities.
• Independently manage routine clinic administrative issues andensure identified problems are carried through to resolution.
• Coordinate and manage department credentialing,recredentialing, privileging, and payor enrollment activitiesforall applicable clinicians across UMC, Covenant, TTUHSC, StarCare,and other required clinical sites and payors. Ensure credentialingrequirements are initiated in a timely manner, actively monitored,and followed through to completion to prevent delays in clinicalstart dates, privileges, scheduling, or billing.
• Ensure assigned administrative responsibilities remainappropriately managed during planned absences to prevent disruptionto clinic operations.
• Attend designated departmental, School of Medicine, andcentralized operational meetings on behalf of or in support of theSenior Clinical Administrator to remain informed of processes,requirements, and changes impacting clinic operations anddepartmental workflows. Serve as a follow-up resource to ensurerelevant information and action items are communicated andimplemented within the department.

Required Qualifications

Bachelor's degree in health care administration or business-relatedarea. Two years of progressively responsible administrative andsupervisory experience. Working knowledge of the principles andfundamentals relating to budgeting, accounting, recordkeeping, andbusiness writing; ability to establish and maintain effectiveworking relationships; knowledge of general administrativeprocedures that apply to functions such as personnel, payroll, andpurchasing; ability to communicate effectively, both orally and inwriting; ability to exercise judgment in unusual or new situations,and able to exercise discretion when processing confidentialmaterial.

Preferred Qualifications

• Masters Degree in Healthcare Administration.
• 5 years Clinical Management.

Required Attachments

Cover Letter, Resume / CV

Benefits

TTUHSC is committed to creating an environment where our teammembers can do their best work, with programs and benefits to support head-to-toe well-being.Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options –Individual health insurance provided at no cost for full-time teammembers
• Paid Time Off – Including holidays, vacation, sick leaveand more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members byproviding opportunities for personal and professional growth,including lifelong learning programs, recognition programs, andhealth and wellness initiatives. Team members also enjoy a varietyof other perks, such as special membership rates at local gyms andgolf courses, access to state-of-the-art software and facilities,and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Monthly

Pay Grade Minimum

$80,000.00

Pay Grade Maximum

$90,000.00

Pay Statement

Compensation is commensurate upon the qualifications of theindividual selected and budgetary guidelines of the hiringdepartment, as well as the institutional pay plan. For additionalinformation, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Grant Funded?

Yes

Travel Required

Up to 25%

Shift

Day

Does this position work in a research laboratory?

No

Air Force Specialty Code

3A1X1, 41AX

Army Military Occupational Specialty Code

70A, 70B, 70F, 71E

Marine Military Occupational Specialty Code

0111, 0170

Navy Enlisted Classification Code

HM, YN, 641X, 741X

EEO Statement

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protectedveteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and CampusCrime Statistics Act is a federal statute requiring colleges anduniversities participating in federal financial aid programs tomaintain and disclose campus crime statistics and securityinformation. By October 1 of each year, institutions must publishand distribute their Annual Campus Security Policy & CrimeStatistics Report (ASR) to current and prospective students andemployees. To view this report, visit the TTUHSC Clery Act websiteat https://www.ttuhsc.edu/compliance/clery-report.aspx.