Clinical Case Manager - Behavioral Health Care Coordination

CVS Health Corporation; Alexandria (LA); On-site; USD 54,000 - 117,000; Full time

Job summary

CVS Health Corporation in Alexandria, LA seeks a clinically skilled professional to apply advanced judgment to plan and coordinate member health and behavioral care, directing provider collaboration and psychosocial wraparound services to achieve optimal, cost-effective outcomes.

The role requires active licensure (LCSW, LPC, LMFT), case management experience, superb communication and telephonic skills, and willingness to travel up to 125 miles for one-day field visits.

Qualifications

• Current/Active Clinical Licensure (LCSW, LPC, LMFT).
• Case management experience and strong customer service orientation.
• Excellent communication and telephonic skills.
• Motivational interviewing skills and ability to build rapport telephonically.
• Adherence to documentation and regulatory standards.
• Highly organized, self-driven, with time management capability.
• Ability to travel within 125 miles round trip for 1 day in the field.
• Variable work schedule with potential for evenings until 9pm local time.

Responsibilities

• Applies advanced clinical judgement to facilitate member physical and behavioral health care.
• Directs provider collaboration and coordinates psychosocial wraparound services.
• Instructs the application of available resources to achieve cost-effective outcomes.

Skills

Case management experience

Customer service orientation

Communication/Telephonic skills

Motivational interviewing

Documentation/compliance

Time management

Travel up to 125 miles

Technology proficiency

Education

Master's Degree Required and Licensed as LCSW/LPC/LMFT

Managed care experience

Job description

CVS Health Corporation in Alexandria, LA seeks a clinically skilled professional to apply advanced judgment to plan and coordinate member health and behavioral care, directing provider collaboration and psychosocial wraparound services to achieve optimal, cost-effective outcomes.

The role requires active licensure (LCSW, LPC, LMFT), case management experience, superb communication and telephonic skills, and willingness to travel up to 125 miles for one-day field visits.