Licensed Clinical Case Manager - Telephonic Coordination

CVS Health Corporation; Monroe (LA); On-site; USD 54,000 - 117,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation seeks a licensed clinical professional in Louisiana to coordinate member care and collaborate with providers. This full-time field-based role requires strong clinical judgment, case management experience, and excellent communication skills to support behavioral health and health outcomes.

Travel up to 125 miles round trip for 1 day, with potential evenings until 9pm local time. Eligible for CVS Health benefits and performance incentives.

Qualifications

• Current/Active Clinical Licensure (LCSW, LPC, LMFT).
• Case Management experience.
• Strong customer service orientation and problem solving.
• Excellent Communication/Telephonic skills.
• Excellent motivational interviewing skills/ability to build rapport and trust telephonically.
• Excellence in documentation and respecting compliance/regulatory standards.
• Highly organized, remain self-driven without direct supervision.
• Manage time effectively.
• Achieve performance metrics.
• Technology proficiency.
• Ability to travel within 125 miles round trip for 1 day in the field.
• Variable work scheduled with ability to work 2 days weekly until 9pm local time.

Skills

Current/Active Clinical Licensure (LCS

LPC

LMFT

Case Management experience

Customer service orientation

Problem solving

Communication/Telephonic skills

Motivational interviewing

Documentation/compliance

Organizational skills

Time management

Performance metrics

Technology proficiency

Travel ability

Hours flexibility

Education

Master's Degree

Job description

CVS Health Corporation seeks a licensed clinical professional in Louisiana to coordinate member care and collaborate with providers. This full-time field-based role requires strong clinical judgment, case management experience, and excellent communication skills to support behavioral health and health outcomes.

Travel up to 125 miles round trip for 1 day, with potential evenings until 9pm local time. Eligible for CVS Health benefits and performance incentives.