Clinical Case Manager — Telephonic Care Coordinator

Preferra Insurance; Natchitoches (LA); On-site; USD 54,000 - 117,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health seeks a clinician to coordinate member health and behavioral care with advanced clinical judgment, directing provider collaboration and coordinating psychosocial wraparound services to achieve optimal, cost-effective outcomes.

Active licensure (LCSW/LPC/LMFT) and case management experience are required, with strong communication skills and ability to travel for field visits. This full-time role offers a structured schedule with potential evening hours.

Qualifications

• Current clinical licensure in LCSW/LPC/LMFT.
• Case management experience.
• Strong customer service orientation and problem solving.
• Excellent telephonic communication.
• Motivational interviewing and rapport building.
• Documentation and compliance with standards.
• Highly organized and self-driven.
• Effective time management.
• Meet performance metrics.
• Proficient with technology.
• Able to travel up to 125 miles for field work.
• Flexible schedule, including evenings.

Skills

Clinical Licensure

Case Management

Customer Service

Telephonic Communication

Motivational Interviewing

Documentation & Compliance

Organized & Self-driven

Time Management

Performance Metrics

Technology Proficiency

Travel 125 miles

Flexible Schedule 9pm

Education

Master's Degree & License

Job description

CVS Health seeks a clinician to coordinate member health and behavioral care with advanced clinical judgment, directing provider collaboration and coordinating psychosocial wraparound services to achieve optimal, cost-effective outcomes.

Active licensure (LCSW/LPC/LMFT) and case management experience are required, with strong communication skills and ability to travel for field visits. This full-time role offers a structured schedule with potential evening hours.