Clinical Case Manager: Telephonic Care & Coordination

Voices for Voices; Natchitoches (LA); On-site; USD 54,000 - 117,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a clinician to apply advanced judgment and coordinate physical and behavioral health services. You will direct provider collaboration and coordinate psychosocial wraparound services for members.

Master's degree with an LCSW/LPC/LMFT license is required, along with case management experience. The role includes potential travel within 125 miles, a full-time schedule, and a comprehensive benefits package.

Qualifications

• Master's Degree required and licensed as LCSW, LPC or LMFT.
• Experience in case management and managed care settings preferred.
• Strong documentation and regulatory compliance skills.

Responsibilities

• Apply advanced clinical judgment to plan and coordinate care.
• Direct provider collaboration and connect psychosocial wraparound services.
• Instruct clients on resource use to achieve cost-effective outcomes.
• Maintain accurate documentation and meet performance metrics.

Skills

Case Management

Customer Service

Communication

Motivational Interviewing

Documentation

Time Management

Performance Metrics

Technology Proficiency

Travel Readiness

Scheduling Flexibility

Education

Master's Degree

LCSW/LPC/LMFT License

CCM Certification

Job description

CVS Health is seeking a clinician to apply advanced judgment and coordinate physical and behavioral health services. You will direct provider collaboration and coordinate psychosocial wraparound services for members.

Master's degree with an LCSW/LPC/LMFT license is required, along with case management experience. The role includes potential travel within 125 miles, a full-time schedule, and a comprehensive benefits package.