Clinical Care Coordinator - Home Health

Vivie; Saint Paul (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Flexible scheduling

Employer-matched retirement

Pay-on-demand

Generous PTO + holidays

Health benefits

Mileage / drive time program

Professional development

Job summary

Vivie in Saint Paul, MN is seeking a Clinical Care Coordinator to coordinate patient care, manage referrals, and drive timely initiation of services. You will lead scheduling and communicate with referral sources and families while ensuring quality and accurate documentation in the EMR system.

The role emphasizes organized workflows, strong communication, and patient-centered care in a full-time, hourly position with competitive benefits.

Qualifications

• Experience in home health, healthcare coordination, or referral management preferred.
• Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
• Proficiency with EMR systems and workflow management.

Responsibilities

• Coordinate patient care and admissions and act as liaison for scheduling and initiation of services.
• Oversee referrals and scheduling process with accurate documentation in the EMR system.
• Lead clinical staff scheduling to align with patient needs and agency goals.
• Streamline processes and referral management workflows for better efficiency.
• Provide professional, compassionate service to patients, families, and referral sources.

Skills

Scheduling

Communication

Multitasking

Customer service

Tools

EMR systems

Job description

Schedule: Full-time | 80 hours/pay period | Monday - Friday 8:00 a.m. to 4:30 p.m.

Pay Range: $25.00/hr. to $30.00/hr. (hourly, non-exempt) based on qualifications, experience, and location.

Why You’ll Love Working At Vivie

• Flexible scheduling, autonomy, and work-life support with modern technology that makes your day easier
• Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays
• Comprehensive health and wellbeing benefits
• Paid documentation time, plus mileage, drive time or car program options
• Career growth through scholarships, training, and professional development

As a Clinical Care Coordinator in Home Health, you will be the cornerstone of our home health operations, ensuring seamless coordination of patient care, optimizing referral conversion, and driving timely initiation of services. Your expertise in scheduling, communication, and workflow management will play a pivotal role in delivering high-quality care to our patients while fostering strong relationships with internal teams, referral sources, and clients.

As a Clinical Care Coordinator, You Will

• Coordinate Patient Care and Admissions - Serve as the primary liaison between referral sources, patients, caregivers, and staff, ensuring timely scheduling and initiation of services while overcoming potential barriers to admission.
• Manage Home Health Referrals and Workflow - Oversee the intake and scheduling process for all new referrals, ensuring accuracy, efficiency, and strong referral-to-admission conversion rates. Maintain clear documentation and communication within the EMR system.
• Lead Scheduling and Quality Assurance - Proactively manage clinical staff schedules to align with patient needs and agency goals, maintaining open communication with the interdisciplinary team. Ensure timely initiation of care and adherence to quality standards.
• Enhance Operational Efficiency - Streamline daily processes, optimize referral management workflows, and contribute to continuous improvement initiatives to enhance overall agency performance.
• Provide Exceptional Customer Service - Maintain strong relationships with patients, families, referral sources, and internal teams, delivering professional and compassionate support at every stage of care coordination.
• Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This Job Also Requires

• Previous experience in home health, healthcare coordination, or referral management preferred.
• Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
• Proficiency in electronic medical records (EMR) systems and workflow management.
• Ability to pass state mandated background check.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with clients, referral sources, and visitors.

Additional Details

• Employment Type: Hourly, non-exempt
• Department: Administration
• Leadership Received: Regional Clinical Manager
• Division: Home Health
• Travel Requirements: No
• This role does not include supervisory responsibilities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.