Clinical Care Coordinator - Home Health

Vivie; Alexandria (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Flexible scheduling

Employer-matched retirement

Paid time off + holidays

Health and wellbeing benefits

Documentation time & mileage support

Job summary

Vivie is seeking a Clinical Care Coordinator in Home Health to coordinate patient care, manage referrals, and schedule services across the care continuum. You will act as the key liaison between referral sources, patients, families, and internal teams to ensure timely initiation of services and high-quality care.

The role requires strong organization, clear communication, and experience with EMR systems to optimize workflows and improve admission conversion.

Qualifications

• Experience in coordinating home health services.
• Ability to manage scheduling and referrals effectively.
• Strong organizational and communication abilities.

Responsibilities

• Coordinate patient care and admissions as primary liaison between sources, patients, families and staff.
• Oversee intake and scheduling for new referrals with accurate documentation in EMR.
• Lead staff scheduling to meet patient needs and agency goals.
• Improve referral management workflows and daily operational efficiency.
• Provide professional and compassionate client service throughout care coordination.
• Perform other duties as assigned.

Skills

Communication skills

Multitasking

English proficiency

Tools

EMR systems

Job description

Schedule: Full-time | 80 hours/pay period | Monday - Friday 8:00 a.m. to 4:30 p.m.

Pay Range: $25.00/hr. to $30.00/hr. (hourly, non-exempt) based on qualifications, experience, and location.

Why You’ll Love Working At Vivie

• Flexible scheduling, autonomy, and work-life support with modern technology that makes your day easier
• Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays
• Comprehensive health and wellbeing benefits
• Paid documentation time, plus mileage, drive time or car program options
• Career growth through scholarships, training, and professional development

As a Clinical Care Coordinator in Home Health, you will be the cornerstone of our home health operations, ensuring seamless coordination of patient care, optimizing referral conversion, and driving timely initiation of services. Your expertise in scheduling, communication, and workflow management will play a pivotal role in delivering high-quality care to our patients while fostering strong relationships with internal teams, referral sources, and clients.

As a Clinical Care Coordinator, You Will

• Coordinate Patient Care and Admissions - Serve as the primary liaison between referral sources, patients, caregivers, and staff, ensuring timely scheduling and initiation of services while overcoming potential barriers to admission.
• Manage Home Health Referrals and Workflow - Oversee the intake and scheduling process for all new referrals, ensuring accuracy, efficiency, and strong referral-to-admission conversion rates. Maintain clear documentation and communication within the EMR system.
• Lead Scheduling and Quality Assurance - Proactively manage clinical staff schedules to align with patient needs and agency goals, maintaining open communication with the interdisciplinary team. Ensure timely initiation of care and adherence to quality standards.
• Enhance Operational Efficiency - Streamline daily processes, optimize referral management workflows, and contribute to continuous improvement initiatives to enhance overall agency performance.
• Provide Exceptional Customer Service - Maintain strong relationships with patients, families, referral sources, and internal teams, delivering professional and compassionate support at every stage of care coordination.
• Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This Job Also Requires

• Previous experience in home health, healthcare coordination, or referral management preferred.
• Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
• Proficiency in electronic medical records (EMR) systems and workflow management.
• Ability to pass state mandated background check.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with clients, referral sources, and visitors.

Additional Details

• Employment Type: Hourly, non-exempt
• Department: Administration
• Leadership Received: Regional Clinical Manager
• Division: Home Health
• Travel Requirements: No
• This role does not include supervisory responsibilities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.