Clinical Care Coordinator - Home Health

Vivie; Anoka (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Flexible scheduling

Retirement matching

Pay-on-demand

PTO & holidays

Health benefits

Documentation time

Mileage/drive time program

Career development

Job summary

Vivie in Minnesota seeks a Clinical Care Coordinator in Home Health to ensure seamless patient care coordination, optimize referrals, and drive timely initiation of services. This role emphasizes scheduling, communication, and workflow management to support clinicians and patients.

You will coordinate admissions, manage referrals, lead scheduling, and uphold quality standards, while delivering compassionate service to patients and families.

Qualifications

• Experience in home health or healthcare coordination preferred.
• Strong organizational and multitasking abilities to manage referrals and scheduling.
• Proficient in EMR and workflow management systems.
• Ability to pass state background checks.
• Physical ability to perform essential job functions.
• Ability to read, write, and speak English clearly.

Responsibilities

• Coordinate patient care and admissions between referral sources, patients, caregivers and staff.
• Manage home health referrals and workflow, ensuring accurate intake and scheduling.
• Lead scheduling and quality assurance with the interdisciplinary team.
• Enhance operational efficiency by streamlining referral workflows and processes.
• Provide exceptional customer service to patients, families, referral sources and teams.

Skills

Organizational skills

Multitasking

Communication skills

EMR proficiency

Scheduling

Tools

EMR systems

Workflow software

Job description

Schedule: Full-time | 80 hours/pay period | Monday - Friday 8:00 a.m. to 4:30 p.m.

Pay Range: $25.00/hr. to $30.00/hr. (hourly, non-exempt) based on qualifications, experience, and location.

Why You’ll Love Working At Vivie

• Flexible scheduling, autonomy, and work-life support with modern technology that makes your day easier
• Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays
• Comprehensive health and wellbeing benefits
• Paid documentation time, plus mileage, drive time or car program options
• Career growth through scholarships, training, and professional development

As a Clinical Care Coordinator in Home Health, you will be the cornerstone of our home health operations, ensuring seamless coordination of patient care, optimizing referral conversion, and driving timely initiation of services. Your expertise in scheduling, communication, and workflow management will play a pivotal role in delivering high-quality care to our patients while fostering strong relationships with internal teams, referral sources, and clients.

As a Clinical Care Coordinator, You Will

• Coordinate Patient Care and Admissions - Serve as the primary liaison between referral sources, patients, caregivers, and staff, ensuring timely scheduling and initiation of services while overcoming potential barriers to admission.
• Manage Home Health Referrals and Workflow - Oversee the intake and scheduling process for all new referrals, ensuring accuracy, efficiency, and strong referral-to-admission conversion rates. Maintain clear documentation and communication within the EMR system.
• Lead Scheduling and Quality Assurance - Proactively manage clinical staff schedules to align with patient needs and agency goals, maintaining open communication with the interdisciplinary team. Ensure timely initiation of care and adherence to quality standards.
• Enhance Operational Efficiency - Streamline daily processes, optimize referral management workflows, and contribute to continuous improvement initiatives to enhance overall agency performance.
• Provide Exceptional Customer Service - Maintain strong relationships with patients, families, referral sources, and internal teams, delivering professional and compassionate support at every stage of care coordination.
• Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This Job Also Requires

• Previous experience in home health, healthcare coordination, or referral management preferred.
• Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
• Proficiency in electronic medical records (EMR) systems and workflow management.
• Ability to pass state mandated background check.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with clients, referral sources, and visitors.

Additional Details

• Employment Type: Hourly, non-exempt
• Department: Administration
• Leadership Received: Regional Clinical Manager
• Division: Home Health
• Travel Requirements: No
• This role does not include supervisory responsibilities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.