Clinical Applications Specialist I: Lab IT & Training

Sysmex; Illinois; On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Annual Bonus

Paid Time Off

Parental Leave

Bereavement Leave

401(k)

Job summary

Sysmex Corporation in Lincolnshire, IL is seeking a Clinical Applications Specialist I to join a multidisciplinary team that supports instrument and middleware integration from order to go-live in the laboratory environment.

The role includes on-site training, troubleshooting, and collaboration with sales to meet customer needs, with extensive travel (up to 80%) and a strong emphasis on hematology experience.

Qualifications

• Bachelor’s degree with 3–5 years experience OR an Associate degree with MT/MLT and 10+ years in hematology, urinalysis, or hemostasis.
• Active ASCP or CLS certification required.
• Supervisory experience desirable.
• Experience with LIS, HIS or WAM preferred.
• Strong Hematology experience.
• Strong written and oral communications skills required.
• Ability to analyze, problem solve and evaluate technical/IT data.
• Ability to execute complex single/multi-site integration activities.

Responsibilities

• Implement Sysmex instruments, middleware, and reagents into customer sites/laboratories and manage integration to meet timelines.
• Perform troubleshooting to improve customer self-sufficiency; identify and resolve issues.
• Develop and deliver training programs (workshops and onsite) for customers and Technical Services.
• Manage time, territory, and accounts; promote customer satisfaction and sales objectives.
• Provide pre‑sale and post‑sale technical information and demonstrations.
• Travel up to 80%; collaborate with cross-functional teams to meet business needs.

Skills

Hematology expertise

Communication skills

Problem solving

Presentation skills

Technical troubleshooting

Customer-focused

Education

Bachelor’s degree

ASCP or CLS certification

Medical Technologist/MLT degree

Tools

LIS

HIS

WAM

CLIA/COLA experience

Job description

Sysmex Corporation in Lincolnshire, IL is seeking a Clinical Applications Specialist I to join a multidisciplinary team that supports instrument and middleware integration from order to go-live in the laboratory environment.

The role includes on-site training, troubleshooting, and collaboration with sales to meet customer needs, with extensive travel (up to 80%) and a strong emphasis on hematology experience.