Clinical Applications Specialist I - Lab IT & Training

Sysmex America, Inc; Jacksonville (FL); Vor Ort; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health plan

Annual bonus

Paid time off

Parental leave

Bereavement leave

401(k)

Zusammenfassung

Sysmex America, Inc. is seeking a Clinical Applications Specialist I to join our team. The role supports instrument and middleware integration from order to go-live in laboratory settings, including on-site training, parameterization, testing, and post-implementation support.

The position collaborates with sales, provides technical consulting, and leads advanced training workshops. The ideal candidate will have laboratory and IT background with strong hematology experience, superior

Qualifikationen

• Bachelor's or equivalent in clinical science with hematology focus.
• ASCP/CLS certification required.
• Experience in hematology with lab environment knowledge.
• Experience with LIS/HIS/WAM systems preferred.
• Strong communications and interpersonal skills.
• Supervisory experience desirable.

Aufgaben

• Implement Sysmex instruments, middleware and reagents at customer sites, plan and lead implementation.
• Provide on-site training and support to realize efficient customer integration.
• Support sales with technical demonstrations and field consulting.
• Troubleshoot reagent, middleware, instrument performance issues to improve customer self-sufficiency.
• Develop training programs and workshops for customers and Technical Services.
• Manage territory and accounts, document activities and drive process improvements.

Kenntnisse

Hematology expertise

ASCP or CLS certification

Supervisory experience

Interpersonal skills

Strong communication

Ausbildung

Bachelor's degree in clinical science

Associate's degree + Medical Technologist/MLT (10+ yrs hematology exp)

Tools

LIS

HIS

WAM

Jobbeschreibung

Sysmex America, Inc. is seeking a Clinical Applications Specialist I to join our team. The role supports instrument and middleware integration from order to go-live in laboratory settings, including on-site training, parameterization, testing, and post-implementation support.

The position collaborates with sales, provides technical consulting, and leads advanced training workshops. The ideal candidate will have laboratory and IT background with strong hematology experience, superior