Clinical Administrative Specialist

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking an Administrative Support Specialist to assist physicians in clinical, academic and research activities.

The role includes answering calls, greeting patients, scheduling appointments, coordinating referrals, and maintaining patient records with care. The position requires 1–3 years of related experience, a high school diploma or GED, and familiarity with MS Office.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office (Outlook/Word/Excel/PowerPoint/Access).

Responsibilities

• Answers and screens telephone calls and directs to appropriate person.
• Greets and directs patients, families, visitors and staff.
• Schedules patient appointments using scheduling tools.
• Prepares and maintains patient records for physicians.
• Collects co-payments at point-of-service.
• Coordinating billing tickets and reconciling daily collections.
• Maintains physicians' schedules and calendars.
• Transcribes documents and assists with clinical computer systems.

Skills

Written communications

Oral communications

Customer service

Team work

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking an Administrative Support Specialist to assist physicians in clinical, academic and research activities.

The role includes answering calls, greeting patients, scheduling appointments, coordinating referrals, and maintaining patient records with care. The position requires 1–3 years of related experience, a high school diploma or GED, and familiarity with MS Office.