Clinical Administrative Assistant - ENT Scheduling (Mon-Fri)

Ohio ENT & Allergy Physicians; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Paid holidays

401K

Paid STD/LTD/Life

Job summary

Ohio ENT & Allergy Physicians is seeking a Clinical Administrative Assistant to support patient flow, scheduling, and medical record processes in a busy ENT practice.

The role emphasizes front-desk patient contact, coordination of surgeries, diagnostic testing, and insurance pre-certifications, with daily EMR data entry and chart maintenance. Monday–Friday schedule with potential overtime in a medical office setting.

Qualifications

• Minimum 1 year in a medical office setting.
• Strong verbal and written communication skills.
• Familiar with EMR practice management software; NextGen preferred.
• Proficient with Microsoft Office tools (Word, Excel, Outlook).
• Adheres to HIPAA privacy and security guidelines.
• Follows OSHA standards and guidelines.

Responsibilities

• Greet patients and answer phones in a timely, friendly manner.
• Return calls and manage patient inquiries efficiently.
• Schedule surgeries and postoperative appointments with patients.
• Reserve surgeries at facilities and coordinate with physicians.
• Process PAT orders and schedule diagnostic testing.
• Handle insurance pre-certifications for surgeries and tests.
• Schedule peer-to-peer review calls as needed by Pre-Cert team.
• Enter surgery information into the EMR and complete related forms.
• Maintain and update charts and documentation daily.

Skills

Medical office experience

Excellent communication

EMR experience (NextGen)

Microsoft Office

HIPAA compliance

OSHA compliance

Tools

NextGen EMR

Job description

Ohio ENT & Allergy Physicians is seeking a Clinical Administrative Assistant to support patient flow, scheduling, and medical record processes in a busy ENT practice.

The role emphasizes front-desk patient contact, coordination of surgeries, diagnostic testing, and insurance pre-certifications, with daily EMR data entry and chart maintenance. Monday–Friday schedule with potential overtime in a medical office setting.