Clinical Administrative Assistant - ENT

Ohio ENT & Allergy Physicians; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Paid holidays

401K

Paid STD/LTD/Life

Job summary

Ohio ENT & Allergy Physicians is seeking a Clinical Administrative Assistant to support patient flow, scheduling, and medical record processes in a busy ENT practice.

The role emphasizes front-desk patient contact, coordination of surgeries, diagnostic testing, and insurance pre-certifications, with daily EMR data entry and chart maintenance. Monday–Friday schedule with potential overtime in a medical office setting.

Qualifications

• Minimum 1 year in a medical office setting.
• Strong verbal and written communication skills.
• Familiar with EMR practice management software; NextGen preferred.
• Proficient with Microsoft Office tools (Word, Excel, Outlook).
• Adheres to HIPAA privacy and security guidelines.
• Follows OSHA standards and guidelines.

Responsibilities

• Greet patients and answer phones in a timely, friendly manner.
• Return calls and manage patient inquiries efficiently.
• Schedule surgeries and postoperative appointments with patients.
• Reserve surgeries at facilities and coordinate with physicians.
• Process PAT orders and schedule diagnostic testing.
• Handle insurance pre-certifications for surgeries and tests.
• Schedule peer-to-peer review calls as needed by Pre-Cert team.
• Enter surgery information into the EMR and complete related forms.
• Maintain and update charts and documentation daily.

Skills

Medical office experience

Excellent communication

EMR experience (NextGen)

Microsoft Office

HIPAA compliance

OSHA compliance

Tools

NextGen EMR

Job description

Description

At Ohio ENT & Allergy Physicians we are dedicated to helping patients achieve their fullest potential through exceptional, compassionate care. If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Administrative Assistant (ENT) opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Work Locations:

East Broad Street

Summary of Duties:

Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing. Traveling to other facilities along with your physician.

Essential Functions:

• Ensure consents are signed electronically with the patient on the same day.
• Schedule surgeries and post-operative appointments with the patients.
• Enter surgery information into the EMR.
• Completion of the surgery PAT form and any additional information pertaining to the surgery.
• Schedule diagnostic tests.
• Handle insurance pre-certs/predeterminations as needed.
• Schedule Peer to Peer review calls at the request of the Pre-Cert department.
• Answer phone calls promptly and return calls in a timely manner.
• Manage EMR desktop hourly.
• Check faxes hourly and complete letters daily.
• Completion of all chart reports.

Competitive Pay & Benefits:

Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Work Environmental:

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Requirements

Skills/Experience:

• Qualified applicant should have at least 1 year experience in a medical office environment.
• Excellent oral and written communication skills required.
• Knowledge of EMR practice management software, NextGen preferred.
• Knowledge of Microsoft Office software required.
• Ability to establish and maintain effective working relationships with Physicians and all co-workers.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.