Clinic Admin & Patient Services Coordinator

Tufts Medicine; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Tufts Medicine is seeking an administrative professional to provide centralized support to clinics and the organization, helping achieve operational goals through efficient office workflows and customer service.

Under general supervision, you’ll assist with scheduling, patient check-in, billing-related tasks, documentation, and revenue cycle activities while maintaining confidentiality and delivering high-quality service in a fast-paced hospital setting.

Qualifications

• High School diploma or equivalent required.
• Two years of administrative support experience preferred.
• Bilingual ability is a plus.

Responsibilities

• Schedules patient appointments, tests, and procedures.
• Answers phones, triages calls, and handles messages.
• Greets patients and verifies insurance information.
• Assists with revenue cycle tasks and billing support.
• Maintains documents and supports daily office operations.
• Participates in performance improvement projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Scheduling applications

EMR systems

Job description

Tufts Medicine is seeking an administrative professional to provide centralized support to clinics and the organization, helping achieve operational goals through efficient office workflows and customer service.

Under general supervision, you’ll assist with scheduling, patient check-in, billing-related tasks, documentation, and revenue cycle activities while maintaining confidentiality and delivering high-quality service in a fast-paced hospital setting.