Clinic Operations & Front Desk Coordinator

tuftsmedicine; Boston (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine is seeking an entry-level Administrative Assistant to support clinical operations and revenue-cycle activities in a busy clinic environment in Boston. The role emphasizes scheduling, patient check-in, records handling, and basic billing support under general supervision.

You will interact with patients, coordinate with providers, and help maintain smooth daily office workflow while upholding confidentiality and professionalism in a fast-paced setting.

Qualifications

• High School diploma or equivalent required.
• 2+ years in customer-facing or administrative support preferred.
• Bilingual abilities are a plus.

Responsibilities

• Schedules patient appointments, tests and labs, and coordinating with providers.
• Answers phones, triages calls, and handles messages in clinic/call center.
• Verifies patient demographics and insurance information.
• Assists with revenue cycle activities and billing support.
• Performs general clerical tasks and maintains patient records.

Skills

Communication skills

Microsoft Office

Scheduling

Customer service

Education

High School diploma or equivalent

Tools

EMR system

Scheduling applications

Email/Office tools

Job description

Tufts Medicine is seeking an entry-level Administrative Assistant to support clinical operations and revenue-cycle activities in a busy clinic environment in Boston. The role emphasizes scheduling, patient check-in, records handling, and basic billing support under general supervision.

You will interact with patients, coordinate with providers, and help maintain smooth daily office workflow while upholding confidentiality and professionalism in a fast-paced setting.