Clinical Admin & Physician Orders Specialist (Hybrid)

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

2:1 retirement match

Job summary

Michigan Medicine is seeking a Physician Orders Specialist to ensure timely signing and processing of MVN/MVC physician orders, coordinating with billing, quality, and physician offices to support billing cash flow. You will also update physician data and assist with data entry in the electronic systems.

The role requires accurate data handling, strong customer service, and collaboration across departments to maintain regulatory compliance and timely information exchange.

Qualifications

• High School diploma or equivalent required.
• Experience with word processing and software applications.
• General proficiency in office practices and systems.
• Proficiency in English including grammar and spelling.
• Ability to work accurately and efficiently.
• Excellent interpersonal communication and telephone manner.
• Knowledge of medical terminology.
• Commitment to excellent internal/external customer service.
• Strong organizational skills and attention to detail.
• Ability to travel between sites as assigned.

Responsibilities

• Check in signed physician orders (paper) and prepare for processing.
• Prioritize unsigned orders to prevent billing delays and follow up per guidelines.
• Update physician information in Symplr, including contact details.
• Use Epic for patient information as it becomes available.
• Maintain relationships with physician offices to obtain signatures and data.
• Review reports to ensure licensure for physicians referring to MVN/MVC.
• Transmit electronic discharge and transfer summaries within required timelines.
• Produce copies of medical records from the electronic medical record.
• Participate in record preparation activities and respond to ADRs.
• Identify issues and report to supervisor; provide clerical support and strong customer service.
• Answer calls promptly and route messages; ensure information is forwarded.

Skills

Word Processing

Office Software

Interpersonal Skills

Telephone Etiquette

Medical Terminology

Customer Service

Attention to Detail

Multitasking

Education

High School diploma or equivalent

Tools

Symplr

Epic

MiChart

McKesson

Microsoft Office

Job description

Michigan Medicine is seeking a Physician Orders Specialist to ensure timely signing and processing of MVN/MVC physician orders, coordinating with billing, quality, and physician offices to support billing cash flow. You will also update physician data and assist with data entry in the electronic systems.

The role requires accurate data handling, strong customer service, and collaboration across departments to maintain regulatory compliance and timely information exchange.