Clinical Admin & Patient Services Assistant

Fresenius Medical Care; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Medical Care in New York is seeking an organized receptionist/secretary to act as the front face of the clinic. You will perform administrative duties, route calls, greet patients, manage schedules, and support admissions and records activities.

Key responsibilities include maintaining filing systems, processing paperwork, assisting with billing-related tasks, and ensuring patient confidentiality in a fast-paced clinical environment. A high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1–2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint preferred.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment at all times; monitor the reception/waiting areas.
• Distribute incoming mail.
• Obtain signatures to ensure admissions data processing.
• Ensure patient confidentiality is maintained at all times.
• Maintain accurate records of hospitalization and patient travel.
• Prepare medical records for mailing or fax related to travel or disability.
• Organize travel for patients and coordinate paperwork.
• Coordinate transfer placements and confirmations with Clinical Manager.
• Ensure admissions paperwork is sent to billing and other departments.
• Assist with referrals and scheduling of medical appointments.
• Data entry for Crown Web (ESRD related).
• Monthly insurance card scanning.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Time management

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fresenius Medical Care in New York is seeking an organized receptionist/secretary to act as the front face of the clinic. You will perform administrative duties, route calls, greet patients, manage schedules, and support admissions and records activities.

Key responsibilities include maintaining filing systems, processing paperwork, assisting with billing-related tasks, and ensuring patient confidentiality in a fast-paced clinical environment. A high school diploma or GED is required.