Clinic Admin & Patient Concierge

Freseniusmedicalcare; Mission (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Medical Care is seeking a receptionist/secretary to support front desk operations in a clinical setting, serving as the face of the facility and providing essential administrative assistance to keep clinic operations running smoothly.

You will engage patients, answer calls, manage scheduling, organize records, and coordinate with clinical staff while maintaining patient confidentiality and delivering excellent customer service.

Qualifications

• Knowledge of office procedures required.
• Proficient in Microsoft Office applications.
• Solid written and verbal communication skills.
• Ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests; maintain a professional environment.
• Distribute incoming mail and obtain necessary signatures for admissions data processing.
• Assist with scheduling, registration, and coordinating patient travel and referrals.
• Maintain records, filing systems, and basic databases; assist with accounts receivable/payable as needed.
• Assist with month-end reporting, center/team huddles, and training sessions.

Skills

Office procedures

Microsoft Office

Communication

Multitasking

Time management

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care is seeking a receptionist/secretary to support front desk operations in a clinical setting, serving as the face of the facility and providing essential administrative assistance to keep clinic operations running smoothly.

You will engage patients, answer calls, manage scheduling, organize records, and coordinate with clinical staff while maintaining patient confidentiality and delivering excellent customer service.