Clinical & Academic Administrative Specialist

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

403(b) with 5% employer match

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago seeks an Administrative Assistant to provide comprehensive administrative support to leaders and clinical teams. You will manage calendars, coordinate travel, handle inquiries, and maintain filing systems to ensure efficient operations within the unit and department.

The role requires attention to detail, strong communication, and the ability to prioritize multiple tasks in a hospital setting with MS Office proficiency.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years general office or administrative experience preferred.
• Hospital or physician office experience preferred.
• Proficiency in Microsoft Office Suite applications.
• Ability to operate standard office equipment and resolve standard problems.
• Excellent communication skills – written and verbal.
• Ability to prioritize projects and strong problem solving skills.
• Demonstrated attention to detail, accuracy, and discretion.
• Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors.

Responsibilities

• Provides general administrative support to leaders.
• Schedules and maintains calendars, meetings and travel itineraries, as needed. This may include inpatient or service call, outpatient clinics, and academic schedules.
• Handles telephone calls and visitors; troubleshoots and resolves routine and some complex inquiries.
• Organizes electronic and hard copy filing system, scans documents to appropriate locations, and maintains divisional files.
• Receives clinically related messages, phone calls, or correspondence and routes to the appropriate care team.
• Maintains provider credentialing activities which may include academic resume, professional memberships, and licensure.
• Prepares and modifies documents including correspondence, reports, drafts, memos and emails using MS Office Suite of applications.
• Opens, sorts and distributes incoming electronic and paper correspondence.
• Prepares and distributes minutes of meetings, as needed.
• Maintains, orders and distributes office supplies, as needed
• Proactively manages submission of reimbursements for approved faculty and staff expenses.
• Performs other job functions as assigned.
• Schedules appointments and procedures for clinical staff.
• Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter.
• Coordinates complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites.

Skills

Communication skills

Prioritization

Problem solving

Attention to detail

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago seeks an Administrative Assistant to provide comprehensive administrative support to leaders and clinical teams. You will manage calendars, coordinate travel, handle inquiries, and maintain filing systems to ensure efficient operations within the unit and department.

The role requires attention to detail, strong communication, and the ability to prioritize multiple tasks in a hospital setting with MS Office proficiency.