Clinical & Academic Admin Assistant — Coordinated Care

Lurie Children's; Chicago, Northern (IL, KY); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

PTO and holidays

403(b) with 5% employer match

Tuition assistance

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago in Streeterville, Chicago, IL, is seeking an Administrative Assistant to support clinical and academic leaders. You will manage calendars, schedule meetings and travel, handle calls, and organize records to keep the unit running smoothly.

The role requires a high school diploma or GED and at least two years of general office experience, with strong MS Office skills, attention to detail, and a customer‑service mindset for patients and families.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years general office or administrative experience preferred.
• Hospital or physician office experience preferred.
• Proficiency in Microsoft Office Suite.
• Ability to operate standard office equipment and resolve standard problems.
• Excellent communication skills – written and verbal.
• Ability to prioritize projects and strong problem solving skills.
• Demonstrated attention to detail, accuracy, and discretion.
• Ability to provide high level of customer service to patient/families, employees, leaders, and external vendors.

Responsibilities

• Provides general administrative support to leaders.
• Schedules and maintains calendars, meetings and travel itineraries, as needed.
• Handles telephone calls and visitors; troubleshoots and resolves routine inquiries.
• Organizes electronic and hard copy filing system, scans documents to appropriate locations, and maintains divisional files.
• Receives clinically related messages, phone calls, or correspondence and routes to the appropriate care team.
• Maintains provider credentialing activities which may include academic resume, professional memberships, and licensure.
• Prepares and modifies documents including correspondence, reports, drafts, memos and emails using MS Office Suite.
• Opens, sorts and distributes incoming electronic and paper correspondence.
• Prepares and distributes minutes of meetings, as needed.
• Maintains, orders and distributes office supplies, as needed.
• Proactively manages submission of reimbursements for approved faculty and staff expenses.

Skills

Office administration

Communication skills

Prioritization

Attention to detail

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago in Streeterville, Chicago, IL, is seeking an Administrative Assistant to support clinical and academic leaders. You will manage calendars, schedule meetings and travel, handle calls, and organize records to keep the unit running smoothly.

The role requires a high school diploma or GED and at least two years of general office experience, with strong MS Office skills, attention to detail, and a customer‑service mindset for patients and families.