Clinic Support Specialist - Back Office (Float)

Planned Parenthood Columbia Willamette; Eugene (OR); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

9 paid holidays

Medical, dental, and vision insurance

403(b) retirement plan with employer**

Confidential employee assistance plan

Training and professional development

Job summary

Planned Parenthood Columbia Willamette seeks a patient support specialist in the Eugene area to prepare patients and spaces for visits, document vital signs, and assist clinicians during examinations and procedures. The role includes handling specimens and maintaining records with strict privacy and infection-prevention standards.

The position offers part-time and full-time opportunities, with Saturday shifts rotated and general hours from 8:00am to 6:00pm on weekdays and 8:00am to 4:00pm on

Qualifications

• High school diploma or equivalent.
• Two years of work experience in a customer service or high-volume role.
• Willingness to learn hands-on clinical support tasks and follow established safety and privacy practices.
• Ability to work collaboratively with patients, clinicians, and other health center staff.

Responsibilities

• Prepare patients, examination rooms, supplies, and equipment for visits.
• Obtain and document patient information and vital signs as trained.
• Assist clinicians during examinations and procedures within your training and role.
• Collect or process specimens and perform approved clinical support tasks as trained.
• Maintain accurate records and follow infection-prevention protocols.
• Offer compassionate, nonjudgmental support and protect patient confidentiality.

Skills

Customer service

Team collaboration

Willingness to learn

Spanish bilingual (preferred)

Education

High school diploma or equivalent

Job description

Planned Parenthood Columbia Willamette seeks a patient support specialist in the Eugene area to prepare patients and spaces for visits, document vital signs, and assist clinicians during examinations and procedures. The role includes handling specimens and maintaining records with strict privacy and infection-prevention standards.

The position offers part-time and full-time opportunities, with Saturday shifts rotated and general hours from 8:00am to 6:00pm on weekdays and 8:00am to 4:00pm on