Clinic Scheduling & Patient Care Coordinator

Citrus Cardiology Consultants, P.L.L.C.; The Villages (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Life insurance

401(k)

Job summary

Citrus Cardiology Consultants, P.L.L.C. in Florida seeks an Administrative Assistant to support physicians and patients, ensuring efficient office operations and clear communication across the practice.

Responsibilities include greeting patients, scheduling, appointment reminders, EMR maintenance, insurance verification, billing support, and coordinating with portals and outside entities, while maintaining HIPAA confidentiality.

Qualifications

• High school diploma or equivalent required.
• 1 year or more of relevant medical office experience.
• Familiarity with EMR systems and medical terminology preferred.
• Strong working knowledge of office software and equipment.
• Excellent communication, multitasking, and customer service skills.

Responsibilities

• Greet patients, visitors, and vendors courteously and professionally.
• Manage physician schedules, including appointments, procedures, and meetings.
• Perform patient appointment reminder calls to confirm upcoming visits.
• Check patients out, verifying demographics and updating information as shown in their chart.
• Maintain accurate and up-to-date electronic medical records (EMR).
• Access hospital portals to retrieve patient information for physician use in diagnosis and treatment.
• Maintain confidentiality of all patient information in compliance with HIPAA regulations at all times.
• Verify insurance information, process authorizations, and assist with billing inquiries.
• Solicit authorization requests through the authorizations department or directly with insurance companies as needed.
• Prepare and provide visit documentation, including prescriptions, appointment summaries, and testing instructions, at patient check-out.
• Offer patients clear instructions for upcoming tests, procedures, or follow-up as directed by physician orders.
• Serve as back-up to the telephone operator when required.
• Facilitate effective communication between providers, patients, co-workers, and outside healthcare entities.
• Perform general office operations, including scanning, filing, faxing, data entry, and other duties as assigned.

Skills

Communication skills

Multitasking

Customer service

Office software proficiency

HIPAA awareness

Education

High school diploma

Tools

EMR systems

Medical terminology

Job description

Citrus Cardiology Consultants, P.L.L.C. in Florida seeks an Administrative Assistant to support physicians and patients, ensuring efficient office operations and clear communication across the practice.

Responsibilities include greeting patients, scheduling, appointment reminders, EMR maintenance, insurance verification, billing support, and coordinating with portals and outside entities, while maintaining HIPAA confidentiality.