Clinic Scheduling & Client Services Specialist

Caravel Autism Health; Rolling Meadows (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Caravel Autism Health in Rolling Meadows, IL seeks a Scheduling Specialist to act as the clinic’s face, manage staff and client scheduling, and coordinate start of service for clients.

You will support clinic operations, ensure accurate scheduling changes, and assist with facilities tasks as needed. A high school diploma and at least 1 year of relevant experience are required, with strong organizational and communication skills.

Qualifications

• Must have a high school diploma or GED.
• At least 1 year of experience working with clients/families in medical or therapeutic settings, including administrative or customer service duties.
• Strong organizational abilities, attention to detail, and multitasking skills.

Responsibilities

• Manage permanent schedules and variances and coordinate start of service.
• Record cancellations, reschedules and staff time off accurately to ensure treatment hours.
• Answer phones and respond to information requests; greet clients and families at the clinic.

Skills

Organizational skills

Communication skills

HIPAA knowledge

Customer service

Time management

Education

High school diploma or GED

Tools

Phone systems

Office equipment

Copier / scanner

Job description

Caravel Autism Health in Rolling Meadows, IL seeks a Scheduling Specialist to act as the clinic’s face, manage staff and client scheduling, and coordinate start of service for clients.

You will support clinic operations, ensure accurate scheduling changes, and assist with facilities tasks as needed. A high school diploma and at least 1 year of relevant experience are required, with strong organizational and communication skills.