Clinic Scheduler & Patient Services Specialist

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 24,000 - 42,000; Full time

Job summary

University of Missouri-Columbia's Department of Physical Therapy is seeking a Business Support Specialist II to be the first point of contact for clinics, handling scheduling, patient intake, insurance verification, and front-line reception. This role supports teaching and research duties across clinics and assists staff, patients, and families to resolve issues during visits.

The position is based in Columbia, Missouri, with standard business hours and opportunities to contribute to clinical

Qualifications

• An Associate's degree or equivalent with at least 2 years of experience.
• Experience in health care and medical terminology is preferred.
• Front-line scheduling and patient registration experience is expected.

Responsibilities

• Schedule and register patients across multiple clinics.
• Manage insurance pre-certification, prior authorizations, and billing prep.
• Maintain patient charts and assist with referrals and registrations.
• Coordinate calendars and space for labs and research projects.
• Assist faculty with teaching and research tasks.
• Provide customer service and problem-solve during visits.

Skills

Scheduling

Customer service

Data entry

Communication

Problem solving

Clinic coordination

Education

Associate's degree

Tools

Cerner

Access database

Job description

University of Missouri-Columbia's Department of Physical Therapy is seeking a Business Support Specialist II to be the first point of contact for clinics, handling scheduling, patient intake, insurance verification, and front-line reception. This role supports teaching and research duties across clinics and assists staff, patients, and families to resolve issues during visits.

The position is based in Columbia, Missouri, with standard business hours and opportunities to contribute to clinical