Healthcare Scheduler & Admin Support (PT Dept)

University of Missouri - Columbia; Columbia Township (MO); On-site; USD 24,000 - 42,000; Full time

Job summary

University of Missouri - Columbia's Department of Physical Therapy seeks a friendly front-line scheduler to support multiple clinics. You will handle patient scheduling, registrations, and daily operations, ensuring accurate data entry and billing preparation.

Key tasks include coordinating appointments, updating records, communicating with patients and staff, and assisting faculty on projects. This full-time role offers weekday shifts and opportunities to contribute to teaching and research

Qualifications

• Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
• Experience in health care and medical terminology is preferred.

Responsibilities

• Scheduling and registration of patients and handling day to day operations for multiple clinics with each clinic having its own process and following separate policies and procedures. Answering phones and providing customer service for multiple clinics simultaneously.
• Oversee clinic documentation in billable clinic such as pre-certification, prior authorization, Medicare tracking, plans of care, referrals, accurately manage copay collections, prepare accurate billing, effectively utilize computer applications such as Cerner, etc.
• Oversee clinic documentation in Pro Bono clinic, such as referrals, patient registration, managing arrivals, medical record requests, effectively utilize computer applications including building and maintaining access database.
• Create and maintain waiting list for clinics. Prepare correspondence to send to physicians regarding the status of their patients in regards to our waiting list.
• Conduct department surveys, data collection, and data entry for clinic and research activities. This could include activities, such as distributing and compiling results from PhysZOU clinical instructor feedback surveys, critical thinking research data collection, entry and de-identification, and data entry from other research data collection forms.
• Maintain calendar for clinic space working with teaching faculty, research faculty and therapists to reserve space and ensure that it does not get double booked for labs, research projects and patients.
• Problem solve space issues and help find other solutions when multiple groups need to use gym space.
• Help plan, coordinate, and execute special events and projects; serve as a liaison to the central staff.
• Other duties as assigned.

Skills

Customer service

Scheduling

Phone handling

Data entry

Education

Associate's degree

Tools

Cerner

Access database

Job description

University of Missouri - Columbia's Department of Physical Therapy seeks a friendly front-line scheduler to support multiple clinics. You will handle patient scheduling, registrations, and daily operations, ensuring accurate data entry and billing preparation.

Key tasks include coordinating appointments, updating records, communicating with patients and staff, and assisting faculty on projects. This full-time role offers weekday shifts and opportunities to contribute to teaching and research