Clinic Front Desk Specialist - Float Pool (On-Site)

University of Missouri Health Care; Columbia Township (MO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Paid time off

Tuition assistance

Retirement options

Employee discounts

Job summary

University of Missouri Health Care in Columbia is seeking a clerical support specialist to join our on-site team. You will greet guests, manage calls, and coordinate front-desk tasks to ensure a smooth patient experience across clinics.

The role requires a high school diploma and at least six months of frontline customer service experience. You will work in a fast-paced environment, support staff, and help uphold our Culture of Yes to Care, Deliver, Innovate, and Serve.

Qualifications

• High school diploma or equivalent required.
• Six (6) months of frontline customer service experience preferred.
• Strong guest relations and communication skills required.

Responsibilities

• Collaborate with patients, families and/or staff in handling and resolving problems during visits.
• Greet, escort, answer phone system, direct calls, and provide excellent guest relations in all interactions.
• Maintain waiting room and reception area appearance; manage office equipment and supplies.

Skills

Frontline customer service

Guest relations

Education

High school diploma or equivalent

Job description

University of Missouri Health Care in Columbia is seeking a clerical support specialist to join our on-site team. You will greet guests, manage calls, and coordinate front-desk tasks to ensure a smooth patient experience across clinics.

The role requires a high school diploma and at least six months of frontline customer service experience. You will work in a fast-paced environment, support staff, and help uphold our Culture of Yes to Care, Deliver, Innovate, and Serve.