Clinic Registration Representative I

Olympic Medical Center; Sequim (WA); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Weekend & Holiday Shifts

Per Diem 15%

Lead premium 3.25/hour

On-Call premium 3.00/hour

Preceptor premium 1.50/hour

Trainer premium 1.50/hour

Job summary

Olympic Medical Center in Sequim, WA is seeking a patient registration associate to greet patients and manage the check-in process at our clinics in Sequim and Port Angeles. You will collect copays, enter demographics into the EHR, and explain policies to patients with empathy.

The role supports a smooth patient flow and works with Central Access and Clinic Back Office staff. Requires a High School diploma or GED; customer service or hospitality experience is preferred, and knowledge of medical

Qualifications

• High School diploma or GED required.
• Customer Service or hospitality experience preferred; knowledge of medical terminology preferred.

Responsibilities

• Greets patients and visitors to Sequim and Port Angeles clinics with compassion.
• Collects copays and payments according to policy and enters patient data into the EHR.
• Keeps patients informed of delays and supports a smooth registration flow with Central Access and Back Office teams.

Skills

Customer service

Hospitality experience

Medical terminology knowledge

Education

High School diploma or GED

Job description

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle - a perfect combination!

Fte

0%

WORK SHIFT

Days

Pay Range

$21.68 - $32.01

Union

SEIU 1199-Service and Dietary

Weekend & Holiday Shifts

Yes

Shift Differentials

• Evening - $3.00/hour
• Night - $5.00/hour
• Weekend - $4.50/hour

Premiums

• Per Diem - 15% (on rate of pay, in lieu of benefits)
• Lead - $3.25/hour
• On-Call - $3.00/hour
• Preceptor - $1.50/hour
• Trainer - $1.50/hour

Job Description

Provides excellent customer service by employing OMC’s C.A.R.E. standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects copays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.

Education

• High School diploma or GED required.

Experience

• Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.

Licensure/Credentials

None

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.