Clinic Registration Rep I

Clallam County Public Hospital District No. 2 (DBA Olympic Medical Center); Mobile (AL); On-site; USD 29,000 - 43,000; Full time

Job summary

Olympic Medical Center is seeking a front desk Registration Clerk to greet patients and visitors at Sequim and Port Angeles clinics, entering accurate demographic data into the EHR and collecting copays. You will explain policies and ensure a smooth registration flow while coordinating with Central Access and Clinic Back Office teams to deliver a positive patient experience.

The role requires a high school diploma or GED, with preferred customer service or hospitality experience and knowledge of

Qualifications

• High School diploma or GED required.
• Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.

Responsibilities

• Provides excellent customer service by employing OMC’s C.A.R.E. standards.
• Greets patients and visitors to clinics in Sequim and Port Angeles with compassion and empathy.
• Collects and enters patient demographic data into the EHR.
• Explains policies and procedures necessary for registration to patients.
• Collects copays and payments according to finance policies.
• Maintains smooth flow of patients through registration and keeps waiting areas informed.
• Works closely with Central Access and Clinic Back Office staff to ensure a positive patient experience.

Skills

Customer service

Hospitality

Education

High School diploma or GED

Job description

ABOUT OLYMPIC MEDICAL CENTER

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination! FTE: 100% WORK SHIFT Variable PAY RANGE: $21.05 - $31.08 UNION: SEIU 1199-Service and Dietary SHIFT DIFFERENTIALS/PREMIUMS: Weekend & Holiday Shifts: Yes Shift Differentials: Evening - $3.00/hour Night - $5.00/hour Weekend - $4.50/hour Premiums: Per Diem - 15% (on rate of pay, in lieu of benefits) Lead - $3.25/hour On-Call - $3.00/hour Preceptor - $1.50/hour Trainer - $1.50/hour

JOB DESCRIPTION

Provides excellent customer service by employing OMC’s C.A.R.E. standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects copays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.

• Education · High School diploma or GED required.
• Experience · Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.
• Licensure/Credentials None

BENEFITS INFORMATION

Click here for information about our benefits.

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

Olympic Medical Center, the largest employer in Clallam County, has a wide variety of employment opportunities. We welcome you the opportunity to join our team of highly-trained and experienced staff! We offer excellent benefits, competitive salaries and an intentional culture that represents respect and appreciation for all of our employees. OMC cares and is an eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs. For more information about our benefits, click here!

Contact us: [e-mail] For answers to some frequently asked questions, click here. Learn about our Career Pathways Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to myriad opportunities for outdoor enthusiasts, and a great place to live, work, play and raise a family. I find the staff and employees very caring and open, and I'm thrilled that there was an opening in my specialty to be able to come here. - Dr. Zina Hajduczok There is no better illustration of the value that rural facilities provide to their communities than the annual identification and recognition of the top-performing rural facilities. Each year, the rural hospitals are analyzed through the lens of the Chartis Rural Hospital Performance INDEX, the industry’s most comprehensive and objective assessment of rural hospital performance in the United States.

Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Equal Polygraph Protection Act (EPPA) Non-discrimination Patient Rights HIPAA