Clinic Registration Rep I

Olympic Medical Center; Sequim (WA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Weekend & Holiday Shifts

Shift Differentials

Per Diem 15% Premium

Job summary

Olympic Medical Center in Sequim/Port Angeles seeks a patient access representative to greet patients, register visits, collect payments, and explain policies. You will enter demographics into the EHR and help maintain smooth patient flow at the front desk.

The role emphasizes accuracy, excellent service, and teamwork with Central Access and Back Office staff to ensure a positive patient experience for every visitor.

Qualifications

• High School diploma or GED required.
• Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.
• Licensure/Credentials: None.

Responsibilities

• Provides excellent customer service using OMC's CARE standards.
• Greet patients and visitors at clinics in Sequim and Port Angeles with empathy.
• Enter patient demographics into the EHR accurately.
• Explain policies and registration procedures to patients as needed.
• Collect copays and payments according to OMC policies.
• Maintain a smooth patient flow during registration and inform patients of delays.
• Coordinate with Central Access and Clinic Back Office staff to ensure a positive patient experience.

Skills

Customer service

Hospitality experience

Medical terminology

Education

High School diploma or GED

Job description

About Olympic Medical Center

Imagine working on Washington State's beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

About Olympic Medical Center

Imagine working on Washington State's beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.
Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won't find a better location. You'll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle - a perfect combination!

Fte

100%

WORK SHIFT

Variable

Pay Range

$21.05 - $31.08

Union

SEIU 1199-Service and Dietary

Weekend & Holiday Shifts: Yes

Shift Differentials

• Evening - $3.00/hour
• Night - $5.00/hour
• Weekend - $4.50/hour

Premiums

• Per Diem - 15% (on rate of pay, in lieu of benefits)
• Lead - $3.25/hour
• On-Call - $3.00/hour
• Preceptor - $1.50/hour
• Trainer - $1.50/hour

Job Description

Provides excellent customer service by employing OMC's C.A.R.E. standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects copays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient's experience at OMP a positive one.

Education

• High School diploma or GED required.

Experience

• Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.

Licensure/Credentials

None

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.