Clinic Registration Representative I

Olympic Medical Center; Port Angeles (WA); Presencial; USD 30 000 - 44 000; Tempo parcial

Resumo da oferta

Olympic Medical Center in Port Angeles and Sequim seeks a friendly front desk registrar to provide excellent patient service. You will greet patients, collect demographics, enter data into the EHR, collect copays, and guide visitors through the registration process with CARE standards.

Ideal candidates have a high school diploma or GED, customer service or hospitality experience, and knowledge of medical terminology.

Qualificações

• High school diploma or GED required or equivalent.
• Customer service or hospitality experience preferred; knowledge of medical terminology preferred.
• Ability to enter patient demographics precisely into the EHR and collect copays according to policy.

Responsabilidades

• Greet patients and visitors with compassion and empathy at registration.
• Collect and accurately enter patient demographics into the EHR.
• Explain policies and procedures needed for registration; collect copays/payments.
• Maintain smooth patient flow and inform patients of delays; collaborate with clinic staff.

Conhecimentos

Customer service

Hospitality experience

Medical terminology

Empathy and compassion

Formação académica

High School diploma or GED

Ferramentas

EHR systems

Payment processing

Descrição da oferta de emprego

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle - a perfect combination!

Fte

0%

WORK SHIFT

Days

Pay Range

$21.68 - $32.01

Union

SEIU 1199-Service and Dietary

Weekend & Holiday Shifts

Yes

Shift Differentials

• Evening - $3.00/hour
• Night - $5.00/hour
• Weekend - $4.50/hour

Premiums

• Per Diem - 15% (on rate of pay, in lieu of benefits)
• Lead - $3.25/hour
• On-Call - $3.00/hour
• Preceptor - $1.50/hour
• Trainer - $1.50/hour

Job Description

Provides excellent customer service by employing OMC’s C.A.R.E. standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects copays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.

Education

• High School diploma or GED required.

Experience

• Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.

Licensure/Credentials

None

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.