Clinic Registration Rep I, Central Access Svcs

Olympic Medical Center; Port Angeles (WA); On-site; USD 62,130,000 - 91,748,000; Full time

Benefits offered by this job

Evening differential

Night differential

Weekend differential

Per Diem 15%

Lead - $3.25/hour

On-Call - $3.00/hour

Job summary

Olympic Medical Center in Port Angeles and Sequim is seeking a full-time patient registration associate to greet patients, collect copays, and enter demographic data into the EHR. You will work with Central Access and Clinic Back Office to ensure a smooth patient flow and a positive experience.

The role emphasizes exceptional customer service, accuracy in data entry, and adherence to OMC CARE standards in a busy clinic environment.

Qualifications

• Customer service experience in healthcare, or hospitality, is preferred.
• Knowledge of medical terminology is preferred.
• Experience entering patient demographics into an electronic health record (EHR) system.

Responsibilities

• Greet patients and visitors with compassion and empathy at clinics in Sequim and Port Angeles.
• Collect copays and process payments according to policy.
• Enter patient demographics accurately into the EHR and communicate delays to waiting patients.

Skills

Customer service

Data entry

Medical terminology knowledge

Education

High School diploma or GED

Tools

EHR system

Job description

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!

Fte

100%

WORK SHIFT

Days

Pay Range

$21.68 - $32.01

Union

SEIU 1199-Service and Dietary

Weekend & Holiday Shifts:

Yes

Shift Differentials

• Evening - $3.00/hour
• Night - $5.00/hour
• Weekend - $4.50/hour

Premiums

• Per Diem - 15% (on rate of pay, in lieu of benefits)
• Lead - $3.25/hour
• On-Call - $3.00/hour
• Preceptor - $1.50/hour
• Trainer - $1.50/hour

Job Description

Provides excellent customer service by employing OMC’s C.A.R.E. standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects copays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.

Education

• High School diploma or GED required.

Experience

• Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.

Licensure/Credentials

None

Benefits Information

Click here for information about our benefits.

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.