Clinic Registration Rep I

Olympic Medical Center; Port Angeles (WA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Weekend premium

Evening premium

Night premium

Per Diem 15%

Job summary

Olympic Medical Center on the North Olympic Peninsula seeks a friendly and efficient Registration Associate. You will greet patients in Sequim and Port Angeles, collect payments, and accurately enter demographics into the EHR while guiding patients through the registration process.

The role emphasizes excellent customer service, familiarity with medical terminology, and teamwork with Central Access and Back Office staff to ensure smooth patient flow and a positive visit.

Qualifications

• High School diploma or GED.
• Customer service/hospitality experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Provides excellent customer service to patients and visitors in Sequim and Port Angeles.
• Greets patients and collects and accurately enters demographic data into the EHR.
• Explains policies and procedures necessary for registration to patients.
• Collects copays and payments according to policy.
• Maintains smooth flow of patients and informs them of delays.
• Collaborates with Central Access and Clinic Back Office staff to ensure a positive patient experience.

Skills

Customer service

Empathy

Communication

Education

High School diploma or GED

Job description

ABOUT OLYMPIC MEDICAL CENTER:Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!FTE:100%WORK SHIFTVariablePAY RANGE:$21.05 - $31.08UNION:SEIU 1199-Service and DietarySHIFT DIFFERENTIALS/PREMIUMS:Weekend & Holiday Shifts: YesShift Differentials:Evening - $3.00/hourNight - $5.00/hourWeekend - $4.50/hourPremiums:Per Diem - 15% (on rate of pay, in lieu of benefits)Lead - $3.25/hourOn-Call - $3.00/hourPreceptor - $1.50/hourTrainer - $1.50/hourJOB DESCRIPTION:Provides excellent customer service by employing OMC’s C.A.R.E. standards. Greets all patients and visitors to our clinics in both Sequim and Port Angeles, with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects copays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.Education· High School diploma or GED required.Experience· Customer Service, or hospitality experience preferred; knowledge of medical terminology preferred.Licensure/CredentialsNoneBENEFITS INFORMATION:Click here for information about our benefits.Equal Employment Opportunity (EEO) Statement:Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.