Clinic Receptionist & Patient Care Support

Bronson Healthcare; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Internal Medicine – John St. in Kalamazoo is hiring a Practice Support Assistant (Clinic Receptionist) for full-time 40 hrs/wk. You will answer phones, greet patients, schedule appointments, check-in patients, and support basic clerical tasks while maintaining patient confidentiality.

The role requires a high school diploma or GED and 3–6 months of related experience. Experience with medical insurance is preferred; knowledge of hospital-based systems is a plus.

Qualifications

• High school diploma or GED.
• 3–6 months of related experience.
• Prior experience with medical insurance is highly preferred.
• Excellent keyboarding and basic math skills.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and manage check-in/out.
• Direct calls and maintain patient records with confidentiality.
• Process charges and assist with office clerical duties.
• Maintain and organize files and practice management data.
• Support team with provider schedules and daily operations.

Education

High school diploma or GED

Tools

Keyboarding

Office software

Hospital practice management systems

Job description

Bronson Internal Medicine – John St. in Kalamazoo is hiring a Practice Support Assistant (Clinic Receptionist) for full-time 40 hrs/wk. You will answer phones, greet patients, schedule appointments, check-in patients, and support basic clerical tasks while maintaining patient confidentiality.

The role requires a high school diploma or GED and 3–6 months of related experience. Experience with medical insurance is preferred; knowledge of hospital-based systems is a plus.