Clinic Receptionist - Part Time: Check-In & Scheduling

Trinity Health; Des Moines (IA); On-site; USD 21,000 - 25,000; Part time

Job summary

Trinity Health MercyOne Health System in Des Moines, IA seeks a clinic receptionist for a part-time, day shift role. The receptionist greets patients, supports front desk operations, and acts as the first point of contact in a busy health care setting.

You will handle check-in, appointment scheduling, insurance verification, data entry into the EHR, and collecting time-of-service payments. Strong interpersonal skills, English proficiency, and confidentiality are essential; a High School diploma

Qualifications

• High school diploma or equivalent required.
• BLS for Healthcare Provider certification or within 3 months of hire.
• Must read/write English proficiently and communicate with patients and staff.
• Maintain strict patient confidentiality.

Responsibilities

• Greet patients and visitors and maintain a professional demeanor.
• Check-in patients and ensure efficient admitting according to policies.
• Answer and route phone calls; schedule appointments per guidelines.
• Collect copays and deductible amounts; verify insurance eligibility.
• Enter demographics and insurance information into the EHR and other systems.

Skills

Customer service

Phone etiquette

Data entry

Interpersonal skills

Education

High school diploma

Tools

EMR systems

Job description

Trinity Health MercyOne Health System in Des Moines, IA seeks a clinic receptionist for a part-time, day shift role. The receptionist greets patients, supports front desk operations, and acts as the first point of contact in a busy health care setting.

You will handle check-in, appointment scheduling, insurance verification, data entry into the EHR, and collecting time-of-service payments. Strong interpersonal skills, English proficiency, and confidentiality are essential; a High School diploma