Clinic Front Desk & Scheduling Specialist

Trinity Health; Des Moines (IA); On-site; USD 22,000 - 28,000; Full time

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients, manage front desk operations, and support efficient patient flow at our Des Moines facility. You will schedule appointments, verify insurance, collect payments, and enter demographics into the EHR, while upholding Trinity Health's mission and values.

The role requires strong communication, confidentiality, and engagement with patients and staff.

Qualifications

• High school diploma or equivalent required.
• BLS certification within three months of hire.
• Mandatory Reporter abuse training completed within three months of hire.
• Ability to read, write, and understand English and communicate effectively with patients, visitors, and colleagues.
• Maintain a high degree of confidentiality with patient information.
• Demonstrate honesty, integrity, and caring aligned with Trinity Health values.

Responsibilities

• Greet patients and visitors with professionalism and courtesy.
• Check-in patients efficiently to expedite admitting process.
• Answer phones and direct calls appropriately.
• Schedule appointments following office guidelines.
• Collect copays and deductible amounts at time of service.
• Enter demographics and insurance data into the Electronic Medical Record systems.

Skills

Interpersonal skills

Phone handling

Scheduling

Front desk

EMR data entry

Education

High school diploma

Tools

Electronic Health Record (EHR)

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients, manage front desk operations, and support efficient patient flow at our Des Moines facility. You will schedule appointments, verify insurance, collect payments, and enter demographics into the EHR, while upholding Trinity Health's mission and values.

The role requires strong communication, confidentiality, and engagement with patients and staff.