Part-Time Clinic Front Desk & Patient Services Coordinator

3M HEALTHCARE; Clive (IA); On-site; USD 15,000 - 19,000; Part time

Job summary

MercyOne Health System in Clive, IA is seeking a Clinic Receptionist for a part-time, 20-hours-per-week schedule. The role involves greeting patients, check-in, scheduling, insurance verification, data entry into the electronic health record, and collecting payments at the time of service. Strong communication and confidentiality are essential.

The Receptionist will support smooth patient flow and contribute to a welcoming clinic environment in alignment with MercyOne’s mission and values.

Qualifications

• High school diploma or equivalent.
• BLS for Healthcare Provider certification within 3 months of hire.
• Mandatory Reporter abuse training within 3 months of hire.
• Ability to read, write, and understand English and communicate effectively with patients, visitors, and colleagues.
• Maintain a high degree of confidentiality with patient information.
• Possess a professional demeanor and caring presence.

Responsibilities

• Greet patients and visitors and manage front desk interactions.
• Check-in patients and ensure efficient admitting per policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Collect copays and deductible amounts; verify insurance eligibility.
• Enter demographics and insurance information into the electronic health record.

Skills

Interpersonal skills

Communication

English proficiency

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic Health Record

Job description

MercyOne Health System in Clive, IA is seeking a Clinic Receptionist for a part-time, 20-hours-per-week schedule. The role involves greeting patients, check-in, scheduling, insurance verification, data entry into the electronic health record, and collecting payments at the time of service. Strong communication and confidentiality are essential.

The Receptionist will support smooth patient flow and contribute to a welcoming clinic environment in alignment with MercyOne’s mission and values.