Clinic Receptionist Urgent Care

CHI; Little Falls (MN); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health, formed by the combination of Catholic Health Initiatives (CHI) and Dignity Health, is seeking a Clinic Receptionist. You will welcome patients and support efficient clinic operations, leveraging technology to guide diverse patient populations and ensure clarity of care instructions.

Responsibilities include managing patient reception, coordinating administrative tasks, and handling billing workflows with attention to accuracy and service quality.

Qualifications

• Exceptional interpersonal skills and compassionate customer service.
• Technology proficiency to support efficient clinic operations.
• Strong communication and organizational abilities.

Responsibilities

• Coordinate copies of medical documentation for billing to third-party payers.
• File and enter patient billing into the system and analyze accounts for accuracy.
• Resolve routine patient billing inquiries and follow-up questions from patients.
• Review medical coding as necessary and enter charges into billing applications.
• Maintain detail orientation and strong organizational skills; provide excellent customer service.

Skills

Interpersonal skills

Technology proficiency

Customer service

Communication skills

Organizational skills

Detail oriented

Education

High school diploma or equivalent

Tools

Billing software

Job description

Job Summary And Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Job Summary And Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Coordinate copies of medical documentation with physician charges to support billing to third-party payers
• File and enter billing for patients into system and analyzes patient accounts to ensure billing is accurate
• Resolve routine patient billing inquiries and problems, handling follow-up questions from patients, resolving discrepancies or errors
• Review medical coding as necessary and enters patient charges into billing applications
• Must be detail oriented and have strong organizational skills
• Demonstrate effective customer service and communication skills

Job Requirements

Required

• High school diploma or equivalent

Preferred

• Healthcare experience

Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Pay Range

$15.67 - $22.14 /hour