Clinic Operations & Scheduling Coordinator

Vcu Rrtc; Richmond (VA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Job summary

Virginia Commonwealth University’s University Student Health Services in Richmond, VA is seeking a Program Support Coordinator (Coordinator HS 1) to provide administrative support to the clinical staff and manage scheduling and records.

The role requires strong medical office skills, bookkeeping basics, and excellent customer service, with a fully onsite, 40-hour work week at the university health service campus.

Qualifications

• Medical business office skills and experience with patient records are required.
• Working knowledge of basic bookkeeping.
• Excellent professional customer service is essential.
• High School diploma or equivalent and at least two years of business office experience.
• Demonstrated ability to work respectfully with a diverse population of faculty, staff and students at VCU.

Responsibilities

• Provide administrative support for clinical services so patients are seen promptly and the clinic operates smoothly.
• Schedule practitioners using Pyramed software ensuring appointments are scheduled accurately.
• Maintain a patient appointment system and manage walk-ins.
• Answer phones, schedule appointments, verify eligibility and register patients.
• Manage daily clinic schedule and room assignments to ensure proper clinic coverage and organization.
• Monitor fiscal operations.
• Organize medical records to ensure completeness and availability of the records.

Skills

Medical business office skills

Bookkeeping

Customer service

Pyramed scheduling

Schedule management

Education

High School diploma or equivalent

Two years business office experience

Tools

Pyramed software

Job description

Virginia Commonwealth University’s University Student Health Services in Richmond, VA is seeking a Program Support Coordinator (Coordinator HS 1) to provide administrative support to the clinical staff and manage scheduling and records.

The role requires strong medical office skills, bookkeeping basics, and excellent customer service, with a fully onsite, 40-hour work week at the university health service campus.