Clinical Admin & Scheduling Coordinator

Commonwealth of VA Careers; Richmond (VA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Paid leave

Job summary

University Student Health Services at Virginia Commonwealth University is seeking a Program Support Coordinator to provide administrative support to clinical staff and manage scheduling and records. The role involves maintaining the EHR calendar, coordinating patient appointments, and ensuring smooth clinic operations.

The position requires strong medical office skills, excellent customer service, and at least two years in a business office setting.

Qualifications

• Medical business office skills including patient and clinician management, medical records management, and fiscal operations.
• Excellent professional customer service and communication are required.
• High School diploma or equivalent and at least two years in business office experience.

Responsibilities

• Provide administrative support for clinical services so that patients are seen promptly and the clinic operates smoothly.
• Schedule practitioners using Pyramed software ensuring appointments are scheduled accurately.
• Maintain a patient appointment system and manage walk-ins.
• Answer phones, schedule appointments, register patients by verifying eligibility and reviewing patient information for completeness and accuracy.
• Manage daily clinic schedule and room assignments to ensure proper clinic coverage and organization.
• Monitor fiscal operations.
• Organize medical records to ensure completeness and availability of the records.

Skills

Medical office skills

Customer service

Records management

Education

High School diploma or equivalent

Tools

Pyramed scheduling software

EHR system

Job description

University Student Health Services at Virginia Commonwealth University is seeking a Program Support Coordinator to provide administrative support to clinical staff and manage scheduling and records. The role involves maintaining the EHR calendar, coordinating patient appointments, and ensuring smooth clinic operations.

The position requires strong medical office skills, excellent customer service, and at least two years in a business office setting.