Pediatric Surgery Care & Scheduling Coordinator

Virginia Commonwealth University Health; Richmond, Northern (VA, KY); Hybrid; USD 23,000 - 36,000; Full time

Job summary

Virginia Commonwealth University Health in Richmond, VA is hiring a Program Coordinator to provide administrative and secretarial support, handle patient calls, scheduling, referrals, and complex care coordination. Requirements include a minimum of four years of secretarial/administrative office experience, proficiency with Microsoft Office and e-mail/calendaring; EPIC experience preferred.

Education: high school diploma or equivalent; preferred associate degree in business or related field.

Qualifications

• Minimum of four (4) years of secretarial/administrative work experience in an office setting.
• Proficient with Microsoft Office applications and e-mail/calendaring.
• Preferred: experience in an academic health care setting.

Responsibilities

• Handle all incoming and outgoing patient calls, scheduling appointments, and referrals.
• Coordinate complex care cases and clinic workloads in EPIC.
• Manage in-basket tasks and verify insurance for new patient appointments.
• Assist with patient recall tracking and scheduling changes as needed.

Skills

Secretarial/administrative experience

Microsoft Office proficiency

Education

High School Diploma or equivalent

Associate Degree in Business/related field

Tools

Microsoft Office Suite

EPIC EMR

Job description

Virginia Commonwealth University Health in Richmond, VA is hiring a Program Coordinator to provide administrative and secretarial support, handle patient calls, scheduling, referrals, and complex care coordination. Requirements include a minimum of four years of secretarial/administrative office experience, proficiency with Microsoft Office and e-mail/calendaring; EPIC experience preferred.

Education: high school diploma or equivalent; preferred associate degree in business or related field.