Clinic Patient Services & Scheduling Coordinator

Baptist Memorial Health Care Corporation; Bluecutt Estates (MS); On-site; USD 30,000 - 48,000; Full time

Job summary

The Coordinator-Customer Service at Baptist Memorial Health Care Corporation serves as the first point of contact for patients and visitors in the physician practice, coordinating office activities and ensuring a smooth clinic experience.

Responsibilities include verifying insurance, collecting co-pays, scheduling appointments, and maintaining accurate data in the practice management system, while upholding confidentiality and professional communication.

Qualifications

• 1 year of experience in a physician practice or clinic.
• Knowledge of medical terminology and insurance verification.
• Excellent customer relations skills and basic Windows knowledge.
• Knowledge of policy and procedure related to clinic operations.

Responsibilities

• Verifies insurance, communicates with carriers for reimbursement.
• Performs daily and monthly close out procedures for internal controls and cash balancing.
• Schedules appointments and collects demographic and insurance information.
• Maintains organized records and ensures confidentiality.

Skills

Customer service

Medical terminology

Insurance verification

Charge entry

Communication

Organizational skills

Professionalism

Tools

Windows applications

Job description

The Coordinator-Customer Service at Baptist Memorial Health Care Corporation serves as the first point of contact for patients and visitors in the physician practice, coordinating office activities and ensuring a smooth clinic experience.

Responsibilities include verifying insurance, collecting co-pays, scheduling appointments, and maintaining accurate data in the practice management system, while upholding confidentiality and professional communication.