Clinic Patient Services Coordinator

Duke University; Durham (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Commitment Bonus

Job summary

Duke Health is seeking a Patient Service Associate at NCEENT of North Durham to coordinate daily clinic operations, assist with patient check-in/out, schedule appointments, manage referrals, and handle cash posting.

The role emphasizes accuracy, HIPAA compliance, courteous patient service, and collaboration with physicians and staff to ensure smooth patient flow and high-quality care at our Durham clinic.

Qualifications

• High school education or equivalent required.
• Minimum of one year of work experience in direct patient service.
• Strong organizational and multitasking abilities.

Responsibilities

• Prepare for clinic visits by reviewing next-day patients and required documents.
• Check-in and check-out patients; verify demographics and collect copays.
• Schedule appointments and coordinate referrals and ancillary procedures.
• Answer calls and relay messages to clinicians and staff.

Job description

Duke Health is seeking a Patient Service Associate at NCEENT of North Durham to coordinate daily clinic operations, assist with patient check-in/out, schedule appointments, manage referrals, and handle cash posting.

The role emphasizes accuracy, HIPAA compliance, courteous patient service, and collaboration with physicians and staff to ensure smooth patient flow and high-quality care at our Durham clinic.