Clinic Patient Access & Scheduling Coordinator

Virginia Mason Franciscan Health; Seattle (WA); On-site; USD 35,000 - 54,000; Full time

Job summary

Virginia Mason Franciscan Health seeks a Patient Access Representative to manage the patient intake process in our clinic, handling check-in/out, data collection, payments, and insurance validation. You will schedule appointments, process referrals and authorizations, and support a seamless patient experience with strong customer service and medical terminology knowledge.

Responsibilities include verifying demographics and insurance, scanning documents, recording charges, and reconciling

Qualifications

• One year of customer service work experience.
• Two years of customer service work experience preferred.
• Healthcare or call center experience preferred.

Responsibilities

• Registers and/or checks patients in/out.
• Performs patient check-in at visit time; records and verifies all demographic and insurance information; follows procedures to ensure registration requirements.
• Conducts routine insurance eligibility verifications.
• Copies/scans patient materials into the electronic medical record.
• Records non-clinical charges and handles payments.

Skills

Customer service

Job description

Virginia Mason Franciscan Health seeks a Patient Access Representative to manage the patient intake process in our clinic, handling check-in/out, data collection, payments, and insurance validation. You will schedule appointments, process referrals and authorizations, and support a seamless patient experience with strong customer service and medical terminology knowledge.

Responsibilities include verifying demographics and insurance, scanning documents, recording charges, and reconciling